Submit a support request

If your issue relates to an order, adding the order number helps us look it up faster.
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We have received your request and will get back to you shortly. A confirmation has been sent to your email. Please check your spam folder if you do not see it.

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Tips

Include your order IDIf your issue relates to a purchase, adding the order number lets us pull it up instantly.
Be specificDescribe what you were trying to do, what you expected, and what actually happened.
Attach screenshotsA picture is worth a thousand words, especially for display issues or error messages.

Response Time

The current average first response time is: 1–2 hours.
Browse the Help Center Your question might already be answered in our knowledge base. No waiting required.

Partner Application

Who you are Step 1 of 2

KYC is performed after we verify that you're the right fit for Keydra.

Application received

Thanks for getting in touch. Your application is with our team and we will reply by email. Keep the reference above if you need to chase it up.

Back to Keydra

What helps

Say what you can supplyWhat you sell, how many products, and where it comes from. That says more than a pitch.
Link where you sellIf you already sell somewhere, one link saves us both a round of questions.
Details now, documents laterWe ask for your registration number here. Scans and certificates only come up if we take things further.
What partnering involves Learn more about becoming a supply partner before applying here.

Affiliate Application

Click to upload or drag and drop
Audience or traffic stats help. PNG, JPG, WebP, AVIF up to 6 files

Application received

Thanks for getting in touch. We will take a look at what you run and reply by email. Keep the reference above if you need to chase it up.

Back to Keydra

What helps

Link the real thingOne working link to your channel, community or site is worth more than a deck.
Size is not the testA small, engaged audience is welcome. We look at fit more than follower counts.
Check the rules firstSome methods are not allowed, such as bidding on our name or passing commission back to buyers.
How the programme works Rates from 4% to 6%, payouts and tips, before you apply.

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