Can I use a Shell gift card in another country?

No. Each Shell gift card is issued for one country's Shell network and is only valid at Shell stations there. Buy the card for the country where it will be used.

What can the balance be spent on?

Shell gift cards are used for fuel and for items sold in the Shell shop at participating stations. Some e-vouchers exclude services such as car wash or servicing, so read the notes supplied with the card.

How do I get the code?

The code is delivered to your order once payment completes, and you then redeem it in the Shell App or present it at the counter.

What happens to any leftover balance?

Any amount not spent in one visit normally stays on the card or in your Shell App account for a later purchase, subject to the terms printed with the card.

Can I combine more than one card?

Cards loaded into the Shell App generally add to the same account balance. Counter e-vouchers are handled per transaction by the cashier.

Shell gift cards

A Shell gift card is a prepaid code spent at Shell service stations, covering fuel at the pump and everyday items from the forecourt shop.

Each card belongs to one country's Shell network, and the digital code is used either in the Shell App or at the counter, depending on the card.

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About Shell gift cards

Shell is one of the largest fuel retailers in the world, with service stations offering petrol and diesel alongside convenience shops, drinks and snacks. A Shell gift card turns that into a prepaid balance, which suits drivers, commuters, delivery riders and anyone giving a practical present to someone who fills up regularly.

Face values run from small top-ups for a single visit to larger amounts in US dollars, Malaysian ringgit, Singapore dollars and Indonesian rupiah. Shell sits alongside other prepaid gift cards that are bought as a code and used against a specific retailer.

How to redeem a Shell gift card

Most Shell eGift Cards are redeemed through the Shell App. Some cards are instead presented directly to the cashier as an e-voucher, so check the wording that comes with the card you buy.

Open the Shell App on your phone and sign in to your account.
Find the gift card or voucher option in the app.
Enter the code from your order exactly as it is shown.
Confirm the balance has been added to your account.
For counter redemption, show the e-voucher to the cashier when payment is requested.

Regions and where Shell gift cards work

Shell gift cards are tied to the country they were issued for, and the balance can only be used at Shell stations in that country, through the local version of the Shell App or at the till. A card bought for one market will not load or be accepted in another.

Choose the card that matches the country where the recipient actually fills up and shops, rather than where the order is placed.

Regions currently listed for Shell: United States, Singapore. Use the region filter beside the results to see the cards for one country.

Common questions

Can I use a Shell gift card in another country?: No. Each Shell gift card is issued for one country's Shell network and is only valid at Shell stations there. Buy the card for the country where it will be used.
What can the balance be spent on?: Shell gift cards are used for fuel and for items sold in the Shell shop at participating stations. Some e-vouchers exclude services such as car wash or servicing, so read the notes supplied with the card.
How do I get the code?: The code is delivered to your order once payment completes, and you then redeem it in the Shell App or present it at the counter.
What happens to any leftover balance?: Any amount not spent in one visit normally stays on the card or in your Shell App account for a later purchase, subject to the terms printed with the card.
Can I combine more than one card?: Cards loaded into the Shell App generally add to the same account balance. Counter e-vouchers are handled per transaction by the cashier.