Can I use a Hotels.com gift card in another country?

A card issued for one country's Hotels.com site is intended for that site and its currency. Pick the region that matches the account and store the recipient books through.

Does the card have to cover the whole booking?

No. The gift card amount is applied against your total at checkout, and any remaining balance on the booking is paid by your usual payment method.

What happens to leftover credit?

Any value not used on a booking stays on the card for a later reservation, as long as you keep the card number and PIN.

How do I receive the code?

The gift card code is delivered to your order once payment completes.

Can I return a Hotels.com gift card?

Gift cards are not returnable or refundable under the terms supplied with them. Check the details on Hotels.com before buying.

Hotels.com gift cards

A Hotels.com gift card holds credit towards accommodation booked through Hotels.com, from a single night away to a longer stay. The value is applied when you pay for your booking.

Each code carries a card number and PIN, entered at checkout on the Hotels.com site or app.

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About Hotels.com gift cards

Hotels.com is an accommodation booking service covering hotels, apartments and other places to stay across a wide range of destinations. A Hotels.com gift card puts a set amount of credit towards the cost of a qualifying booking, so the recipient chooses the city, the property and the dates themselves.

That makes it a straightforward present for travellers, people moving between cities for work, or anyone planning a trip without a fixed itinerary. Values run from small amounts suited to topping up a booking through to larger sums covering a full stay, in US and Canadian dollars, pounds sterling and Australian dollars. Hotels.com sits alongside other travel and retail brands in the prepaid gift card range.

How to redeem a Hotels.com gift card

Redemption happens during the booking process rather than in an account wallet, so have the card number and PIN to hand when you reach payment.

Open the Hotels.com website or app for your country.
Search for your destination and choose your property and travel dates.
Go through to checkout and find the gift card payment option.
Enter the gift card number and the PIN in the fields provided.
Apply the card so the amount is taken off your total, then complete the booking.

Regions and where the card works

Hotels.com gift cards are issued for a particular country's site and currency, so a card bought for one region is redeemed on the matching version of Hotels.com and pays in that currency. Cards marked Global are not tied to a single national site in the same way, while the others follow the country named on the listing.

Choose the region that matches where the recipient books from, and the currency they are billed in, before buying. The country of the card matters more than the country of the hotel, since the credit is applied at the checkout of the site it belongs to.

Regions currently listed for Hotels.com: United States, Global, United Kingdom, Canada. Use the region filter beside the results to see the cards for one country.

Common questions

Can I use a Hotels.com gift card in another country?: A card issued for one country's Hotels.com site is intended for that site and its currency. Pick the region that matches the account and store the recipient books through.
Does the card have to cover the whole booking?: No. The gift card amount is applied against your total at checkout, and any remaining balance on the booking is paid by your usual payment method.
What happens to leftover credit?: Any value not used on a booking stays on the card for a later reservation, as long as you keep the card number and PIN.
How do I receive the code?: The gift card code is delivered to your order once payment completes.
Can I return a Hotels.com gift card?: Gift cards are not returnable or refundable under the terms supplied with them. Check the details on Hotels.com before buying.