Can I use a French FNAC card in Belgium?

No. Each card is registered on the FNAC store of its own country. Choose the version that matches the site or shops the recipient uses.

What happens to any balance I do not spend?

The credit stays on your FNAC account balance and can be used across more than one order. A card may be used in full or in part.

What if my order costs more than the card?

Apply the balance at checkout and pay the difference with another payment method accepted by FNAC.

How do I receive the code?

The code is delivered to your order once payment completes, and you then enter it on your FNAC account.

Is a ticketing card the same as a store card?

No. FNAC ticketing cards hold credit towards shows and events through the ticketing service rather than goods in the shop.

FNAC gift cards

A FNAC gift card loads a euro balance onto your FNAC account, ready to spend on books, music, film, games, consoles, computing, photo gear and the wider home and electronics range carried by FNAC and Darty.

Separate ticketing cards are also listed, holding credit towards concerts, shows and other events sold through FNAC's ticketing service.

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About FNAC gift cards

FNAC is one of the best known cultural and electronics retailers in France and Belgium, with stores on the high street and a large online catalogue. A card works as store credit: the balance sits on your account and comes off the total when you check out, so it suits readers, gamers, music buyers and anyone kitting out a home with technology.

Values are quoted in euros and run from small top-ups to larger amounts suitable for a console or a big appliance. Alongside the standard store cards, FNAC ticketing cards carry credit for live events rather than goods. Both sit in the same family as other prepaid gift cards and are used in the same way.

How to redeem a FNAC gift card

Redemption depends on the country the card belongs to: French cards are used on fnac.com, Belgian cards on fnac.be. Ticketing cards are entered at fnacspectacles.com when buying a show, or presented at the counter.

If your basket comes to more than the balance, the remainder can be paid with any accepted payment method, and the credit may be used in full or in part.

Open the FNAC site matching your card, fnac.com or fnac.be.
Sign in to your account, or create one.
Find the gift voucher section, on fnac.be under "My orders" at "Gift voucher".
Enter the card number and the confidential code from the scratch area.
Confirm so the amount is added to your account balance.
At the payment stage, apply the voucher balance to your order.
Complete any remaining amount with another accepted payment method.

Regions and where a FNAC card works

FNAC cards are tied to the country whose store issued them. A French card is registered and spent on the French site and its stores, while a Belgian card belongs to the Belgian site and account. The two are not interchangeable, so buy for the country the recipient actually shops in.

Ticketing cards follow the same logic and apply to the FNAC ticketing service in their own market. Check the country marked on the listing before ordering.

Regions currently listed for FNAC: France, Belgium. Use the region filter beside the results to see the cards for one country.

Common questions

Can I use a French FNAC card in Belgium?: No. Each card is registered on the FNAC store of its own country. Choose the version that matches the site or shops the recipient uses.
What happens to any balance I do not spend?: The credit stays on your FNAC account balance and can be used across more than one order. A card may be used in full or in part.
What if my order costs more than the card?: Apply the balance at checkout and pay the difference with another payment method accepted by FNAC.
How do I receive the code?: The code is delivered to your order once payment completes, and you then enter it on your FNAC account.
Is a ticketing card the same as a store card?: No. FNAC ticketing cards hold credit towards shows and events through the ticketing service rather than goods in the shop.