Can I use a JD.com gift card outside China?

No. The card is tied to the Chinese JD.com store and is applied to orders placed with a Chinese account. It is not intended for other markets.

What can the balance be spent on?

It applies to items that JD distributes itself. Books, virtual products, pre-sale and sales items, JD international, JD pharmacy and goods sold by third-party merchants are not eligible.

What happens to money left over?

Once the card is bound, the remaining value stays on the account and can be used towards a later eligible order. Several cards can be bound and drawn on together.

How do I receive the code?

The JD E-card pin is delivered to your order once payment completes, and you then bind it to your JD.com account.

Do I need an existing JD.com account?

Yes. You log in first and attach the card to that account, so the recipient should already have a JD.com account or create one before redeeming.

JD.com gift cards

JD.com is one of China's largest online retailers, and a JD.com gift card is a prepaid code that is attached to a JD.com account and then applied to an eligible order at checkout.

Values are held in yuan, and more than one card can be bound to the same account so balances are used together.

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About JD.com gift cards

JD.com sells electronics, home and kitchen goods, fashion, beauty and everyday household items through its own retail operation as well as third-party merchants. A JD.com gift card is meant for the first of those: it can be used on items that JD distributes itself, and is not eligible for books, virtual products, pre-sale items, sales items, investment items, duobao island, JD international, JD pharmacy, goods sold by third parties, or anything restricted by law or government policy.

The card suits anyone shopping with a Chinese JD.com account, and it is a practical way to send credit to family or friends who buy from JD regularly. Face values are in Chinese yuan and run from small amounts up to larger ones, and the format sits alongside the store's other prepaid gift cards.

How to redeem a JD.com gift card

The code is known as a JD E-card pin and is bound to the account before payment, rather than typed in as a one-off discount.

Visit jd.com and log in to your account.
Add eligible JD self-distributed products to your shopping cart.
On the payment page, choose "Use Discount", then "Gift Card".
Enter the JD E-card pin.
Click "Binding" to attach the E-card to your account.
Bind further E-cards if you want to use several together.
Follow the operating instructions as prompted to finish the order.

Regions and where the card works

JD.com gift cards are issued for the Chinese store and are denominated in yuan, so a card is bound to a JD.com account used for shopping in China and applied to orders placed there. Buy the card for the country the recipient actually shops in, as a code issued for one market will not transfer to a differently registered account or a different JD storefront.

Regions currently listed for JD.com: China. Use the region filter beside the results to see the cards for one country.

Common questions

Can I use a JD.com gift card outside China?: No. The card is tied to the Chinese JD.com store and is applied to orders placed with a Chinese account. It is not intended for other markets.
What can the balance be spent on?: It applies to items that JD distributes itself. Books, virtual products, pre-sale and sales items, JD international, JD pharmacy and goods sold by third-party merchants are not eligible.
What happens to money left over?: Once the card is bound, the remaining value stays on the account and can be used towards a later eligible order. Several cards can be bound and drawn on together.
How do I receive the code?: The JD E-card pin is delivered to your order once payment completes, and you then bind it to your JD.com account.
Do I need an existing JD.com account?: Yes. You log in first and attach the card to that account, so the recipient should already have a JD.com account or create one before redeeming.