Can I use a Zalora gift card in another country?

No. The code applies to the Zalora store and currency it was issued for, so it must be redeemed on the matching country site with an account registered there.

What happens to leftover balance?

Any unspent value stays in your Zalora wallet as store credit and can be used towards a later order on the same account.

How do I receive the code?

The code is delivered to your order once payment completes, and you then enter it in the Store Credit field of your Zalora wallet.

Can I load more than one gift card?

Codes are entered one at a time in the wallet, and each adds its value to your store credit balance.

Do I need a Zalora account?

Yes. You must be signed in to a Zalora account for the matching country store before the code can be added.

Zalora gift cards

A Zalora gift card adds store credit to your Zalora account, ready to spend on clothing, footwear, bags, beauty and accessories from the brands carried by the online fashion retailer.

Once the code is entered, the value sits in your wallet as store credit and is applied when you check out.

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About Zalora gift cards

Zalora is an online fashion and lifestyle retailer across South East Asia and Hong Kong, stocking local and international labels for men and women alongside sportswear, beauty and homeware. A gift card suits anyone who shops there regularly, and works well as a present when you are unsure of size or style, since the recipient picks for themselves.

Face values run in local currencies, from small top-ups for a single item to larger amounts that cover a full order. You will find them alongside other prepaid gift cards for everyday retail.

How to redeem a Zalora gift card

Redemption happens on the Zalora site for your country, in the wallet area of your account.

Sign in to your Zalora account on the site for your country.
Open My Account, then My Wallet.
Find the Store Credit section.
Enter your unique gift card code.
Check that the value appears in My Wallet, then shop as normal.

Regions and which card to buy

Each Zalora gift card is tied to one country store and its currency, so a card bought for one market cannot be loaded into an account on another Zalora site. Choose the region that matches the country your recipient shops in, and the currency shown in the card title.

If you are buying as a gift, confirm which Zalora store the person uses before ordering, as the credit cannot be moved between country accounts.

Regions currently listed for Zalora: Singapore, Hong Kong, Malaysia. Use the region filter beside the results to see the cards for one country.

Common questions

Can I use a Zalora gift card in another country?: No. The code applies to the Zalora store and currency it was issued for, so it must be redeemed on the matching country site with an account registered there.
What happens to leftover balance?: Any unspent value stays in your Zalora wallet as store credit and can be used towards a later order on the same account.
How do I receive the code?: The code is delivered to your order once payment completes, and you then enter it in the Store Credit field of your Zalora wallet.
Can I load more than one gift card?: Codes are entered one at a time in the wallet, and each adds its value to your store credit balance.
Do I need a Zalora account?: Yes. You must be signed in to a Zalora account for the matching country store before the code can be added.