Because most orders on Keydra are processed and delivered digitally within seconds, changes to an order are generally not possible once it has been placed.
If your order is still in “Processing” or “On Hold” status and has not been delivered yet, contact our support team as quickly as possible. We may be able to make adjustments before the order is fulfilled.
If the key has already been delivered but not yet revealed or redeemed, reach out to support and we will do our best to help.